Important Message
Allied Express continues to experience some volume-related delays in the final lead-up to Christmas.
We’re quickly working through any remaining backlogs but expect to have all items that were received prior to their specified cut-off date to be delivered prior to Christmas Day.
The same applies to our delivery agents in regional areas, but the areas that have been under the greatest pressure will continue to experience some delays through until 24 Dec. The areas experiencing these longer delays are Wollongong, NSW Southern Highlands, Canberra and Tasmania.
We’re aware that some deliveries may be incomplete as some items have been received and processed at a different time and are still on the move. These can be expected within 48hrs-72hrs of the first delivery – we appreciate your patience as we continue to work through these timing differences.
As a reminder, our last cut-off date for deliveries to be completed prior to Christmas is Fri 19 Dec. Our best endeavours will be made on items received after this date.
Taxi Truck Service

If you have a large volume of heavy work that needs to be delivered local, state or nation-wide, our Taxi Truck feet can be customised and become your transport department.

We cater for one-off heavy or oversized deliveries and can provide a cost effective hourly or kilometre rate depending on the vehicle size.
Importantly if you have a truck sidelined or you are experiencing a higher than normal delivery demand, we can help and supplement your fleet.

When considering our Taxi Truck Service, we encourage customers to consider loading time and this should be reflected when communicating delivery times to your customer.

Economy

Our economical same-day Taxi Truck service. Delivery times depend on the driver’s load however a four-hour pickup and delivery cycle is aimed for where possible. Deliveries are tracked internally for quality assurance purposes.

Express VIP

This service is tracked internally but is flagged at a higher priority level. Our drivers are alerted by the control centre of a time-out period. Deliveries must be completed by this time. All jobs are monitored by staff to ensure the driver maintains an effective timetable. A call-back can be made to the sender on delivery if requested.

Express Executive

Our premium service has the added feature of being individually monitored by a customer service supervisor who receives an alert from the driver at the time of pick up and drop off. We also provide you with the identity of the receiver as confirmation of delivery.

This service takes priority over all other deliveries and has a time-out period of one hour. All of our Taxi Trucks are coordinated through our professionally staffed control rooms in Sydney, Melbourne, Brisbane, Adelaide and Perth.

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Testimonials

Mark Hulme – Supply Chain Manager, Unistrut

Since 2015 we have used Allied Express exclusively to transport all of our products throughout the metropolitan area on a regular basis. We have amazing drivers who go above and beyond to ensure our deliveries are made within time frames. When we require more vehicles, Allied Express is able to assist without delay and this is very important to our business that can fluctuate trade daily. We require a flexible and reliable carrier to handle our freight and find that with Allied Express. I would recommend Allied Express to other businesses looking for reliable same day deliveries.

- Mark Hulme – Supply Chain Manager, Unistrut
Scott Olliver – Warehouse & Distribution Manager, Key Pharmaceuticals

Since mid-2015 Allied Express has transported our products from our distribution centre across Sydney metro as required daily. We have built a great relationship with drivers and staff at Allied Express and have never had an issue that wasn’t resolved promptly and efficiently. I have no hesitation in recommending Allied Express Logistics to any business, as we continue our relationship and grow our business with Allied Express as opportunities arise.

- Scott Olliver – Warehouse & Distribution Manager, Key Pharmaceuticals
Tony Antoniou – Store Manager, Dulux Australia

Since 2009 Allied Express has been a key partner in the growth of or business. Their team is friendly, reliable and nothing is ever too much trouble. In fact we consider their driver as an integral member of our team and couldn’t picture our business without them. Their service and communication are second to none and the feedback from our customers is always positive. If you are a busy company where customers matter and delivering goods right the first time and on time is important then look no further than Allied Express couriers.”

- Tony Antoniou – Store Manager, Dulux Australia